Refund policy
The Seller shall not take back goods that were manufactured by a party other than the Seller, whether defective or not. Products manufactured by outside suppliers and added to Seller’s products are subject to any warranties of the outside supplier and not of Seller. Such goods must be returned to the manufacturer and not the Seller. All goods are sold on a firm sale basis, i.e. the Seller will not take back any goods sold to the Buyer, unless otherwise agreed to by Seller, in which case the following terms apply:
(1) Any returns must be authorized by a representative of the Seller before any credit will be given,
(2) Where the Seller agrees to accept the return of goods that are not damaged, the Buyer will be responsible for the cost of carriage and will ensure that they are carefully packaged to avoid any damage in transit. The Seller will not be obliged to accept any goods that are damaged in any way. The Seller will only accept returns that appear in the Seller’s current Publication List, and
(3) Credit of amounts due or paid in will only be given for goods that are in sealable condition, meaning they are unused and in original packaging. Buyer shall be responsible for a 20% (twenty percent) restocking fee, plus transaction fees charged by the merchant service used to complete the transaction.
